NWA IT Support

Managed IT & Cybersecurity in Northwest Arkansas

Managed IT services and cybersecurity for businesses in Bentonville, Fayetteville, Rogers, and Springdale.

Northwest Arkansas is one of the fastest-growing regions in the country — and businesses here need IT infrastructure that matches their ambition. Techfive provides managed IT services, cybersecurity, and compliance solutions to NWA companies across Bentonville, Fayetteville, Rogers, and Springdale. Our Joplin office is just over an hour away, giving NWA businesses both on-site access and instant remote support through our Microsoft Teams helpdesk.

What We Do

IT Services for Northwest Arkansas Businesses

Cybersecurity & Compliance

Protect your NWA business with 24/7 monitoring, threat detection, and compliance management for Arkansas and federal regulations.

Managed IT Support

Microsoft Teams helpdesk for instant support, proactive monitoring, and on-site visits from our nearby Joplin office when needed.

Cloud & Microsoft 365

Microsoft 365 optimization, Azure cloud management, and seamless migrations for NWA organizations.

IT Projects & Consulting

Network buildouts, office infrastructure, and IT strategy for Northwest Arkansas companies scaling fast.

Pricing

Simple, Transparent Pricing

No hidden fees. No surprise invoices. Pick the plan that fits your business.

Co-Managed

Who it's for

Companies with an internal IT team that need specialized support, extra capacity, or cybersecurity expertise alongside their existing staff.

  • Shared Teams/Slack Channel
  • Escalation Support for Internal IT
  • Endpoint Monitoring & Alerting
  • Microsoft 365 Co-Administration
  • Secure Off-site Backups
  • Quarterly Business Reviews

You work with

Technical Account Manager, Service Team, Cybersecurity Engineers

Fully-Managed

Who it's for

Companies that need an end-to-end partner to design and execute a comprehensive IT & cybersecurity strategy. Cybersecurity services are included.

  • Direct Teams/Slack Access (No Portals!)
  • Strategic IT & Automation Consulting
  • Unlimited On-site Support
  • Unlimited 24/7 Remote Helpdesk
  • Secure Off-site Backups
  • Complete Microsoft Management
  • Hardware Purchasing & Deployment
  • Cybersecurity Suite Included

You work with

Technical Account Manager, Service Manager, Service Team, Cybersecurity Engineers, Automation Engineers

Cybersecurity

Who it's for

For any organization that needs robust cybersecurity protection — available standalone or included with Fully-Managed.

  • Strategic Cybersecurity Consulting
  • 24/7 Security Operations Center
  • Managed Endpoint Detection & Response
  • Business Email Compromise Protection
  • Vulnerability Management
  • Multi-Factor Authentication for users, email, and accounts
  • Email Spam Filtering & Backup
  • Cybersecurity Insurance Questionnaire Support

You work with

Technical Account Manager, Service Manager, Cybersecurity Engineers

One-Time Projects

per project · $1,000 minimum

Not ready for a monthly agreement? We scope it, quote it, and deliver it — no open-ended invoices or scope creep.

Cybersecurity Audit
Server Upgrade / Migration
Network Deployment
Cloud Optimization
Infrastructure Assessment
What Our Clients Say

Trusted by Businesses Like Yours

Very helpful. Went over and above. Reinstalled Windows, connected our printers and apps. So glad to have the help.

Quentin C.

Our Team

Meet the Team

Real people with real expertise, dedicated to your success.

Jason Pierce
Ben Pierce
Max Pierce
Brittney Eaton
Doug Wirt
Jason Dumler
James Curran
Caleb McClain
Matthew Newhart
Jason Sapp
Witt Bobski
Jason Pierce
Ben Pierce
Max Pierce
Brittney Eaton
Doug Wirt
Jason Dumler
James Curran
Caleb McClain
Matthew Newhart
Jason Sapp
Witt Bobski
Our Roots

We're Your Neighbors, Not a Faceless Call Center

Midwest values aren't just a tagline. They're how we run our business.

Joplin, MO

We were built in the heartland on a simple belief: IT companies should do what they say, charge what they quote, and pick up the phone when you call. No bloated contracts. No hidden fees. No outsourced help desks halfway around the world.

When you call Techfive, you get the same team of skilled technicians who already know your environment, your people, and your priorities.

We pick up the phone when you call
We charge what we quote — no surprises
We care about your business like it's ours
Proudly serving businesses in KS, MO, AR, & OK
FAQ

Northwest Arkansas IT Support Questions

We serve businesses throughout NWA including Bentonville, Fayetteville, Rogers, Springdale, Lowell, and surrounding communities. Our Joplin office is just over an hour away, so every NWA location is within driving distance for on-site support.
Yes. Our Joplin, MO office is about an hour from Northwest Arkansas, so we can be on-site for hardware deployments, network buildouts, and anything that needs hands-on help. Day-to-day support runs through our Microsoft Teams helpdesk with an average response time under 5 minutes.
Yes. We understand the compliance and security requirements that come with working in the Walmart ecosystem. Our managed IT and cybersecurity services help NWA vendors meet supplier standards and protect sensitive data.
Our managed IT plans start at a predictable per-user monthly fee with no hidden costs. Pricing scales with your business and includes helpdesk, cybersecurity, monitoring, and Microsoft 365 management. Book a free discovery call for a custom quote.

Ready to upgrade IT in Northwest Arkansas?

Book a free 15-minute discovery call. We'll assess your setup and show you exactly how Techfive can help.