We're Techfive
A team of IT professionals who believe technology should empower your business, not frustrate it. We build partnerships, not ticket queues.
Scroll to explore our story
It All Starts
After selling his ISP, founder Jason Pierce kept getting approached by businesses seeking reliable IT services. The demand was clear — Monitor Technology was born to deliver Midwest IT done right.
Cybersecurity Focus
As COVID accelerated the shift to remote work, we doubled down on cybersecurity — building out 24/7 threat monitoring, endpoint protection, and compliance services to keep businesses safe in a rapidly changing landscape.
Rebranded to Techfive
Monitor Technology became Techfive — a new name that better reflects who we are and where we're headed. Same team, same values, sharper identity.
First Acquisition
Completed our first acquisition of Hanebutt, expanding our team and capabilities while staying true to the Midwest values our clients count on.
Advanced Network Solutions
Acquired Advanced Network Solutions, deepening our networking expertise and broadening our reach across the region.
Prime Time Integrators
Third acquisition — Prime Time Integrators joined the Techfive family, further strengthening our ability to serve Midwest businesses at scale.
Teams-Embedded Support
Launched our Microsoft Teams-embedded helpdesk — no more ticket portals, just real people inside the tools you already use. 200+ partners, 2,500+ protected users, and a 96.4% CSAT score that keeps climbing.
The Code We Live By
At Techfive, we know that for our company to be successful, our people and partners need to be successful. We used this simple concept to build our core principles. We consider the following tenants to be our internal North Star and the lens which we make all decisions through.
Always Evolving
Technology moves fast. If your IT guy isn't learning, he's falling behind. We are constantly training on the latest threats (like AI) so your business never gets caught using yesterday's tools to fight today's wars.
Results Over Process
We don't care about "vanity metrics" or how many tickets we closed. We care about your uptime. We use real data to identify patterns and kill problems before they ever interrupt your staff.
No Geek-Speak
We explain the problem in plain English, not acronyms. No hidden fees. No "gotcha" clauses. And if we mess up? We own it, we fix it, and we tell you exactly how we'll prevent it next time.
Humans First
Behind every "broken laptop" is a human being trying to do their job. We don't treat your employees like Ticket Numbers; we treat them like neighbors. Friendly, fast, and helpful—every time.
Paranoid by Design
We worry about the hackers so you don't have to. We don't just patch holes; we architect your network to survive the threats of 2030. We are obsessed with keeping you secure.
Built to Last
We aren't here for a quick transaction. We build systems—and relationships—that can handle the heavy lifting for the long haul. We are building a fortress, not a tent.
Meet the Team
Real people with real expertise, dedicated to your success.
