TechFive IT LLC (“TechFive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at t5it.com or engage with our services.

1. Information We Collect

Information You Provide

Contact information — name, email address, phone number, and job title submitted through our contact forms or booking pages.
Business information — company name, size, and industry when requesting a quote or assessment.
Communications — messages, feedback, and other information you send to us via email, phone, or chat.

Information Collected Automatically

Device and browser data — IP address, browser type, operating system, and device identifiers.
Usage data — pages visited, time spent on pages, referring URLs, and click patterns.
Cookies and similar technologies — we use cookies and analytics tools to understand how visitors interact with our site.

2. How We Use Your Information

We use collected information to:

Respond to your inquiries and provide requested services.
Schedule consultations and assessments.
Send service-related communications such as appointment confirmations.
Improve our website, services, and customer experience.
Comply with legal obligations and enforce our agreements.
Send marketing communications with your consent (you may opt out at any time).

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

Service providers — trusted third parties that help us operate our website and deliver services (e.g., hosting, email, CRM), bound by confidentiality obligations.
Legal requirements — when required by law, court order, or governmental authority.
Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to you.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for the duration of any resulting business relationship plus a reasonable period thereafter.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your data in a portable format.

To exercise any of these rights, contact us at helpdesk@t5it.com.

7. Cookies

Our site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

TechFive IT LLC
7400 W 132nd ST, Suite 250
Overland Park, KS 66213
helpdesk@t5it.com
(913) 270-9090