TechFive IT LLC (“TechFive,” “we,” “us,” or “our”) may send text messages (SMS) to individuals who have opted in to receive communications from us. This SMS Disclosure explains what messages you may receive, how to opt in and opt out, and how we handle your information.

1. Consent and Opt-In

By providing your phone number and consenting to receive text messages from TechFive — whether through our website, a contact form, a booking page, or in person — you agree to receive SMS messages related to:

Appointment confirmations and reminders.
Service updates and ticket notifications.
Follow-up communications related to your inquiry or service.
Promotional messages about our services (with your consent).

Consent to receive text messages is not a condition of purchasing any goods or services from TechFive.

2. Message Frequency

Message frequency varies depending on your interactions with us. You may receive messages related to scheduled appointments, open support tickets, or marketing campaigns you have opted into. We will not send more messages than reasonably necessary.

3. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. TechFive is not responsible for any charges incurred from your carrier as a result of receiving our text messages.

4. Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive SMS communications from TechFive unless you opt in again.

You may also opt out by contacting us directly at helpdesk@t5it.com or by calling (913) 270-9090.

5. Help

For help or questions about our text messaging program, reply HELP to any message, email us at helpdesk@t5it.com, or call (913) 270-9090.

6. Privacy

Your phone number and opt-in data will not be sold, rented, or shared with third parties for their marketing purposes. We use your phone number only as described in this disclosure and in accordance with our Privacy Policy.

7. Supported Carriers

Our SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

8. Contact Us

If you have questions about this SMS Disclosure, contact us at:

TechFive IT LLC
7400 W 132nd ST, Suite 250
Overland Park, KS 66213
helpdesk@t5it.com
(913) 270-9090