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Services Overview
A breakdown of services included in each Techfive package.
IncludedOptional add-onNot available
| Service | Co-Managed | Fully-Managed | Cybersecurity | One-Time Projects |
|---|---|---|---|---|
| Support & Communication· 5 services | ||||
| Dedicated Teams/Slack Channel | ||||
| Unlimited 24/7 Remote Helpdesk | Add-on | |||
| Monthly On-site Time (as determined by our engineers) | ||||
| Escalation Support for Internal IT | ||||
| Quarterly Business Reviews | ||||
| Microsoft & Cloud Management· 6 services | ||||
| Microsoft 365 Co-Administration | ||||
| Complete Microsoft 365 Management | Add-on | |||
| Mobile Device Management | Add-on | |||
| Strategic IT & Automation Consulting | Add-on | |||
| Hardware Purchasing & Deployment | Add-on | |||
| Microsoft 365 License Management | Add-on | |||
| Infrastructure & Monitoring· 6 services | ||||
| Endpoint Monitoring & Alerting | ||||
| Windows Patch Management | ||||
| 3rd Party Patch Management | ||||
| Monitored Backups | ||||
| Managed Firewalls | Add-on | |||
| Phone Systems & VoIP Management | Add-on | |||
| Cybersecurity· 9 services | ||||
| Strategic Cybersecurity Consulting | Add-on | |||
| Managed Endpoint Detection & Response | Add-on | |||
| 24/7 Security Operations Center | Add-on | Add-on | ||
| Email Protection & Filtering | Add-on | Add-on | ||
| Hosted Anti-Spam | Add-on | Add-on | ||
| Vulnerability Management | Add-on | Add-on | ||
| Multi-Factor Authentication | Add-on | Add-on | ||
| Managed Audit | Add-on | Add-on | Add-on | |
| Cybersecurity Insurance Questionnaire Support | Add-on | Add-on | ||
| Add-On Services· 6 services | ||||
| Compliance Frameworks (CMMC, NIST, HIPAA) | Add-on | Add-on | Add-on | |
| New Computer Setup | Add-on | Add-on | ||
| Dedicated Tier 3 Support | Add-on | Add-on | ||
| AI Tooling | Add-on | Add-on | ||
| Website Development | Add-on | Add-on | ||
| Website Management | Add-on | Add-on | ||
| One-Time Projects· 5 services | ||||
| Cybersecurity Audit | ||||
| Server Upgrade / Migration | ||||
| Network Deployment | ||||
| Cloud Optimization | ||||
| Infrastructure Assessment | ||||
| Custom Project | Have something else in mind? Get a quote | |||