The phone is the whole front office.
Booking, rescheduling, confirming, eligibility, billing, “can I get a copy of my records.” The same one or two people doing all of it. Burnt out by Wednesday.
Who we serve
For practices, clinics, and home health.
Healthcare
Booking, intake, eligibility, recall campaigns, and patient communications, all on top of seeing patients. We build the tools that handle the front office so you can do the medicine. HIPAA-aware from day one.
- Dental & Medical Practices
- Home Health
- Specialty Clinics
- Therapy & Wellness
What we hear from healthcare
Sound familiar?
Dental, medical, home health, specialty clinics, therapy and wellness. Different practices, same friction. Here's what we hear most.
Recalls happen “when we get to it.”
Reactivation revenue is hiding in a spreadsheet. Patients don't book again because nobody reminded them. The campaign that actually works isn't running.
EHR is for charting. Everything else is duct tape.
Eligibility lives somewhere else. Billing lives somewhere else. Patient comms live somewhere else. None of those systems know about each other.
HIPAA makes every “small change” a project.
Off-the-shelf tools weren't built with your compliance constraints in mind. So you pay extra, or you do without, or you risk it. None of those are great answers.
How we help
What we build for healthcare.
A short list of the builds most practices ask us about first. HIPAA-aware design, baked in, not bolted on.
AI Voice Receptionist
HIPAA-aware voice agent that handles booking, rescheduling, and confirmations. Books straight into your scheduling. Front desk freed up for the calls that actually need a human.
Email & SMS Triage
Patient messages classified, drafted, and routed. Urgent goes to the provider, FYI gets filed, billing questions go to billing. Compliance-aware from day one.
Workflow Automations
EHR, billing, eligibility, and patient comms, all talking. Eligibility checks run on booking. Recalls go out on schedule. Insurance follow-ups stop slipping.
Custom Operations Apps
Patient portals, intake forms, recall campaigns, internal dashboards. Built around your specialty, hosted on infrastructure you control.
KPI & Analytics Dashboards
Provider utilization, recall conversion, AR aging, no-show rate. The numbers that actually move the practice, put where the team makes decisions.
Internal Knowledge Assistant
Insurance rules, billing codes, internal SOPs, patient education materials, all in plain-English Q&A. Permissions layered so the right people see the right info.
Sovereign AI
Define the boundaries before adding AI.
Sovereign AI can support internal policy, procedure, and administrative knowledge workflows on infrastructure you control. We assess the data involved, access permissions, retention, and processing paths against your requirements before deployment.
Available independently of managed IT. Hardware and deployment quoted to your requirements.
Your approved environment
Your team & approved access
Approved
knowledgePrivate AI
modelsStorage
& backups
knowledgePrivate AI
modelsStorage
& backups
Your turn
Want the front office to run itself?
Start by showing us the workflow. We'll build and demo a free working slice before any proposal.
- Free
- No pitch
- No pressure
Techfive Intelligence is a member of the Claude Partner Network and holds Anthropic's Claude Code partner badge. Our credentials support our work with Claude; your deployment's models and hosting are selected against your requirements, including local models for Sovereign AI. What certified means →